Hillcrest Family Services
  • Other
  • Dubuque, IA, USA
  • Unpaid
  • Internship

Internships/Field Placements/Practicums


About the Organization


Hillcrest Family Services is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We're a place where compassion is commonplace. Where our passion soars and faith restores.


About the Program


At Hillcrest Family Services, the compassion and extensive experience of our counseling team means we provide a broad range of mental health services and treat a wide array of conditions for individuals and families of all ages and backgrounds at our Mental Health Centers, including:

  • Attention Deficit Hyperactivity Disorder (ADHD)
  • Anxiety
  • Bipolar Disorder
  • Couples Counseling
  • Depression
  • Family Counseling
  • Grief/Loss
  • Medication Management
  • Obsessive-Compulsive Disorder (OCD)
  • Phobias
  • Psychological Assessment & Testing
  • Stress
  • Trauma


Your Responsibilities


As a Internships/Field Placements/Practicums, your primary responsibility includes assisting with Staff Development Training activities for training Hillcrest staff along with day to day functions and to assist with special projects related to training staff. This also includes:


  • Learning the Hillcrest Staff Development training processes and procedures
  • Assisting with clerical and other duties as assigned in a timely and accurate manner
  • Analyzing trends and formulate recommendations/suggestions on how to improve the gathering process of the information being collected
  • Develops an understanding of current Hillcrest programs, policies and practices

What you need


  • Undergraduate or graduate student in a human resources program or another related field
  • Ability to perform clerical duties, including basic computer/keyboarding skills and multi-line telephone skills
  • Strong interpersonal and communication skills in relating to clients over the phone and in person
  • Respect for confidentiality of clients

What Makes You Stand Out


  • One year of office experience
  • Experience working with mentally ill clients in a community setting
  • Excellent time management, organization, and flexibility

Staff Perspective

I am extremely grateful for having the chance to intern at Hillcrest. It has provided me a great opportunity to gain experience in my future career and to gain a better understanding of how a business should properly operate.

  • Current Hillcrest Intern


Additional Information

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job posting are not considered the minimum requirements necessary to perform the job, but rather as guidelines. A complete list of job duties may be requested at any time during the job application process.

EEO Employer/Protected Veteran/Disabled

Hillcrest Family Services
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